Contact the Information Network of Arkansas for any of the following related to the Online Criminal Background Check System:

• Sign Up for an Account
• Usernames and Passwords
• View and Pay Invoices
• Usernames and passwords
• Subscription Account Activation and Billing Questions
• Add, Remove, or Manage Users
• Questions on How to Use the System
• Technical Questions and Issues

Phone: 501-324-8900 or 1-877-727-EGOV
Email:help@ina.ar.gov

For questions regarding the RESULTS of a background check, contact the Arkansas State Police Identification Bureau:

Phone: (501) 618-8500
Email:ASP.IDINFO@asp.arkansas.gov