For access to our bulk data download services, please connect to our FTP server using the username and password provided to you in the subscription confirmation letter. Once connected, you will be able to access the site and retrieve the data by selecting the appropriate file.
Optionally, you may also login via an FTP client with this address: ftp.ark.org. If you do not already have an FTP client, you may download a free program from SmartFTP.
If you have any questions or experience any problems connecting, please call our toll-free tech support line at 877-7AR-EGOV (727-3468).
You may also submit a trouble ticket using the help center.