Instructions for School Districts
Log on to the website (https://www.ark.org/criminal)
TO PERFORM A BACKGROUND CHECK
Click on the “Search” tab or click on “Search” in the menu.
Enter all the information about the subject of the check to run the state and National / FBI fingerprint based criminal history background check.
MAKE SURE YOUR INFORMATION IS CORRECT
If possible enter EXACTLY as it appears on the driver’s license or ID card. It will be the school’s responsibility if information is entered incorrectly and it results in an incorrect “qualified” finding.
CHECK ON THE STATUS OF YOUR REQUEST
Once the state check has been submitted, there may be problems which will require the request to be researched. It will show up under your “Pending” tab.
If the search does not require research it will be completed and sent to the Department of Education and that will show up in your “History” tab. It should say state qualified “yes” or “no” and FBI qualified “yes” or “no”. The Department of Education will determine the yes or no and that will appear on your screen.
If the FBI check is requested in the online system, your school will be billed for the check. You should not send money with the fingerprint card if it is requested online. You must write the transaction number on the upper right hand corner of the fingerprint card in order to have it processed correctly.
If a fingerprint card is submitted to ASP for an FBI check, the date ASP received it will show up as a note in your history tab. ASP will also enter the date that the results were received from FBI and forwarded to Department of Education.
For problems with the information on the website call ASP 501-618-8500 or 501-618-8826.
For problems with logging in or billing contact INA at 501-324-8900.